As a result of alternative working arrangements in light of Coronavirus, Strathclyde Pension Fund Office is closed until further notice. Our call centre is open between the hours of 08:45 and 16:45 Monday to Thursday and 08:45 to 15:55 on a Friday.

Staff are working from home to maintain our service, but our ability to respond to individual enquiries is currently greatly reduced. 

For further details of our current status, please see the News area of our website.

You can contact us (please contact your employer in the first instance about anything related to your pay or employment details) by any of the following methods:

By email: . When emailing, you must include your full name and national insurance number.

Please bear in mind that you can set a "read receipt" to see if we have received your email, and allow us time to deal with your email

    In writing (this is not our actual location): Strathclyde Pension Fund Office, P. O. Box 27001, Glasgow G2 9EW

    By phone:

    0345 890 8999

    If you are deaf, we can call you or you can call us using an online interpreting service.

    By fax:

    0141 287 7393

    By appointment (our actual location is not the same as our PO Box address): we are happy to see visitors who have made a prior appointment to see us. Our office is in Glasgow city centre. 


    At present we are unable to offer SurveyMonkey feedback on this site, on our publications  or on SPFOnline.


    If you are unhappy with something, we would suggest that you first raise your concern with us.

    If you remain unhappy with the service we have provided, you can make a formal complaint via Glasgow City Council's Customer Care team.

    If you disagree with a decision we have made, and we have not been unable to resolve this, you can appeal against the decision using our IDRP form.

    Before contacting us, please make sure you have read and understood our privacy notice.