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Signing up

Signing up for SPFOnline

Who can sign up?

castle by water SPFOnline is available to active, deferred and pensioner members.


Have you moved recently?

church and statue If you have recently changed postal address, please notify us of this change beforehand, as your activation key can only be sent to the postal address we currently hold on file.

Do we already have an email address for you?

glasgow roofs If you already have an email address stored in our pension administration system, the email you input must match that.

Your email address must be between 6 and 30 characters and start with an alphabetical character.

Your email address must be unique to you for security reasons.

Signing up

gourock Visit the SPFOnline sign up area and enter your NI number (using capitals for all letter characters), date of birth, email and surname.


If we do not hold your Surname, NI number or date of birth correctly on our system, the following error message will appear: "Details provided could not be verified. Please check your inputs and try again or contact your pensions administrator for support."


Receiving your activation key

GU cloisters For security reasons we will send your activation key by post, not email. Please allow a couple of weeks for it to arrive and use it as soon as possible, as it is only valid for 30 days from when we generated it.

Further information about signing up for SPFOnline

kelvingrove If you have more than one pension record, you only need to sign up once.

By signing up for SPFOnline you are accepting its Terms and Conditions, Privacy notice and Cookie Policy.