We are currently working with a much reduced number of staff at Strathclyde Pension Fund Office (SPFO).
Our staff are also working from home to maintain our service.
Please visit our FAQ Section for Members here in the first instance as you may be able to find the answer to your enquire.
For enquires related to the impact of COVID19 on your LGPS penison please visit here
At present our call centre is open from 10am to 3pm Monday to Friday, though lines may be busy.
You can continue to contact us in the following ways. If you contact us, please provide your full name, date of birth and National Insurance Number.
Do it online: use our online service SPFOnline to update personal details such as Address/Nomination/Bank Details. Sign in or register at https://www.spfonline.org.uk/
Email: email us at firstname.lastname@example.org. We'll get back to you as quickly as we can but there may be a delay in responding
By phone: At present our call centre is open from 10am to 3pm Monday to Friday, though lines may be busy.
By mail: we're currently able to receive mail, however, there can be delays in us receiving it. please return documents or forms to us if possible to email@example.com
In person: please do not visit our offices as they are closed to visitors.
We are dealing with enquiries by email as quickly as possible.
We'll update you if there are any other changes. Thank you for your patience.